Giving your child their first phone is an exciting milestone — it’s a gateway to learning, communication, and independence. However, it also introduces potential risks like online scams, data theft, and accidental or unauthorised payments.

To protect your child (and your wallet), it’s crucial to set up the phone securely from day one.

Here’s a step-by-step guide to help you do just that:  (PDF Version)


1. Start with the Basics: Create a Child Account

Whether you’re setting up an iPhone or Android device, begin by creating a child account rather than using your own credentials.

Beware of Apps in App Stores that pretend to be child friendly browsers. Type in something explicit and see what comes back.

Don’t be tempted to give your child your own Apple ID or Google credentials — it opens the door to unauthorised purchases.


2. Set Up Payment Restrictions

Children often don’t realise that in-app “coins,” “skins,” or “boosts” can cost real money. Prevent accidental spending by tightening payment controls.

  • Apple (iOS):
    • Go to Settings → Screen Time → Content & Privacy Restrictions → iTunes & App Store Purchases.
    • Set “Require Approval” for purchases or use “Ask to Buy” within Family Sharing.
  • Android:
    • Open the Play Store → Settings → Authentication → Require Authentication for Purchases.
    • Choose “For all purchases through Google Play on this device.”


3. Enable Strong Screen Locks and Biometric Security

Set a PIN, sim PIN, password, or pattern lock that only you and your child know.
If available, enable fingerprint or Face ID — this helps prevent anyone else from accessing the device.

What is a sim PIN?
A SIM PIN is different from a phone PIN and provides an extra level of security, especially if the phone is stolen. The first thing thieves often do is swap out your SIM and add it to their own device so they can use your mobile number to pay for stuff!

How to set up your sim PIN
Go to your phone’s Settings and find the security or mobile service options, then look for SIM card lock or SIM PIN.

Most SIM’s will have a default MNO PIN which you have to enter before you can set up your own.

If you are unsure on how to do this contact your MNO (Mobile Network Operator) to get help with setting this up.

Tip: If you put your Network’s name and sim PIN into your search engine it should direct you to the relevant help pages to get this set up.


4. Install Only Trusted Apps

Before letting your child explore the app store, take time to pre-install or approve key apps.

  • Download apps only from official stores (App Store or Google Play).
  • Check app permissions — avoid ones that request unnecessary access to contacts, location, or camera.
  • Discuss with your child how to spot fake or scam apps, which may mimic popular games or social platforms.


5. Set Up Content Filters and Safe Browsing

Use built-in parental controls or third-party apps to block unsafe websites and filter inappropriate content.

  • Apple: Use Screen Time → Content Restrictions → Web Content → Limit Adult Websites.
  • Android: Use Family Link → Controls → Content Restrictions → Web Filtering.
  • Consider using a child-friendly browser such as Google Kids Space or Kiddle.

Beware of Apps in App Stores that pretend to be child friendly browsers. Type in something explicit and see what comes back.

This not only helps keep your child safe online but also reduces the chance of them falling for phishing or scam links

Speak to your mobile network provider or go to their website or app to see what further parental controls are available when using mobile data.


6. Teach Your Child About Online Scams

Even with all the technical safeguards, education is the most powerful protection.

Explain the following:

  • Never share personal information (like passwords, PINs, addresses or memorable dates) online, even with friends, even if they say it’s ok.
  • Avoid clicking on links in unexpected texts or emails — even if they look official.
  • Always tell an adult if they receive messages about “winning prizes,” “free downloads,” or “urgent account issues.”


7. Monitor Activity and Set Boundaries

Regularly check the phone’s usage reports, purchase history, installed apps and any email inboxes.

Most parental control systems provide activity summaries so you can spot suspicious behaviour early.

Set screen time limits to encourage a healthy balance between online and offline activities — this can also help minimise impulsive purchases.


8. Review Settings Regularly

Make it a routine to review security settings every few months. Check for:

  • New app permissions
  • Payment method additions or changes
  • Software updates (to patch security flaws)


Summary

Setting up your child’s phone securely is more than a one-time task — it’s an ongoing process that blends technical protection with open communication.

By combining device settings, payment controls, and real-world digital awareness, you’ll give your child a safe start in the online world — and peace of mind for yourself.

Be aware that your child is curious and inquisitive and will listen to their peers on how to break out of these parental controls! You need to keep curious as well.